Buying goods from the market is an important part of all our lives. But while buying goods, we should always remember whether the shopkeeper is selling the goods for more than MRP. The price printed on the product is usually its MRP. This is the maximum price that any shopkeeper can charge for that item. If you feel that you are being charged more than MRP, then you can complain about it here, know its process-
What to do if you are charged more than MRP
If you have ever faced a situation where a shopkeeper is charging you more than MRP, then you should not ignore it. This is a punishable offense under Indian law.
Here is how you can complain about a shopkeeper overcharging you:
National Consumer Helpline: The National Consumer Forum has set up a helpline number that you can call to lodge a complaint against shopkeepers overcharging you for products.
Filing a complaint online: You can lodge your complaint through the official consumer helpline website at ConsumerHelpline.Gov.In.
Here is the procedure:
Visit the website and sign up.
After signing up, log in using your email ID or registration number and password.
You will then be able to lodge your complaint by providing detailed information about the product and the shopkeeper, including the name and address of the shop.
Provide supporting documents: While filing your complaint, you will need to upload supporting documents like a copy of the bill or product label to make your case stronger.
Disclaimer: This Content Has Been Sourced And Edited From [Samacharnama]