Unable to cancel your Swiggy order? Try these steps
27 Feb 2025

Canceling a Swiggy order on an Android device doesn't have to be a hassle, especially if you act fast!

This guide shows you how to cancel within the first crucial minute after placing your order.

It's key to dodging any fees, so it's perfect for first-timers or anyone who's accidentally ordered the wrong thing.

Just make sure to follow each step carefully to avoid any hiccups.

Act quickly to avoid charges
Time limit

The key to successfully canceling your Swiggy order lies in acting swiftly - within the first 60 seconds, to be precise.

This brief window of opportunity is your only shot at canceling without incurring any potential charges.

Once the restaurant has accepted your order, canceling through the app is no longer an option.

Remember, timing is everything if you want to dodge those unwanted fees or charges.

Navigate through the app with ease
Order details and help

Immediately after placing your order, go to the food status window on your homepage for details about your order.

Tap on the three vertical dots in the right corner of your screen.

Select "Help" from the dropdown menu. You will be directed to a chat with a Swiggy bot, which can help you cancel your order, or answer other questions you might have.

Complete the cancellation process
Cancellation confirmation

Go to Help and Support, and select I want to cancel my order.

Initiate a chat, enter a reason, and click on submit.

Tap on Yes, I want to cancel. Swiggy will process your request and send you a confirmation.

Wait for their support team to reach out to you.