The problems of the public in Uttarakhand are now being solved much faster than ever, and it is credited that Chief Minister Pushkar Singh Dhami’s activism and sensitivity. Complaints filed through CM Helpline 1905 are not only taking quick action, but the Chief Minister himself is ensuring that every complainant gets its rights. Recently, in a special meeting held in Dehradun on Wednesday, the Chief Minister interacted directly with several complainants to know the situation of solving their problems. During this, the complainants expressed happiness and said that their problems have been resolved, for which they expressed their heartfelt gratitude to Pushkar Singh Dhami.
Chief Minister Pushkar Singh Dhami had recently given a tough time limit to various departments for settlement of complaints during the review of the CM Helpline. In a meeting held on Wednesday, he checked whether the departments followed their instructions. During this time many complainants shared their happiness. Lakshmi Devi of Uttarkashi said that the problem of her family pension from the education department, which was hanging for a long time, has now been solved after the intervention of the Chief Minister. Laxmi Devi said, “Following the instructions of the Chief Minister, the department immediately took action and my pension was approved. I am grateful to her sensitivity.”
Similarly, Jagdamba Prasad Nautiyal of Rudraprayag had complained about pending medical bills from the Education Department. He told in a conversation with the Chief Minister that his bills have been paid after the intervention of Pushkar Singh Dhami. Retired employee Bahadur Singh Bisht of Nainital also said that the Horticulture Department completed his GPF payment after the Chief Minister’s instructions. All these complainants said in one voice that the Chief Minister’s activism has made his life easier.
CM Helpline 1905 is a unique initiative of the Uttarakhand government, which is working to reduce the distance between the public and the administration. Through this helpline, people can register their problems directly, and Chief Minister Pushkar Singh Dhami himself monitors these complaints. His working style not only puts pressure on the departments, but also raises confidence in the public. The Chief Minister has ensured that every complaint should be acted in a timely manner, and that is why the CM helpline has now become the voice of the public in Uttarakhand.
Sensitivity and accountability is evident in the working style of Chief Minister Pushkar Singh Dhami. He not only reviews complaints, but also ensures that the department follow their instructions. On Wednesday’s meeting, senior officials like Principal Secretary RK Sudhanshu, Secretary Shailesh Bagoli, Additional Director General of Police AP Anshuman, Garhwal Commissioner Vinay Shankar Pandey, and Vice President MDDA Banshidhar Tiwari were present. During this time, the Chief Minister took the feedback directly from the complainants and directed the departments to become more active. His initiative is not only able to fit the administration, but is also increasing confidence in the government among the public.
This initiative of Chief Minister Pushkar Singh Dhami is becoming a new example of administrative reforms in Uttarakhand. Not only is small and big problems being resolved through the CM helpline, but it is also ensuring that no complainant is neglected. Common people like Lakshmi Devi, Jagdamba Prasad, and Bahadur Singh are a living example of this today that the government is listening to their voice. This sensitivity of the Chief Minister has not only won the hearts of the public, but has also shown that it is possible to solve every problem with the right leadership.